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GAEATE Mixer and Kettle
FAQ on Stand Mixer

1. Is the bowl of this stand mixer enough to use?

1) Depending on what you are using it for. We have 3L/4L/5L/6L for customers reference.

 

2. What material are the tools made of?

1) The attachments (beater and hook) are aluminum. And the cover/guard is plastic.

 

3. Does this mixer help kneading dough?

1) The Stand Mixer can kneading dough, also can be use in mixing cakes, cookie dough, fudge or potatoes, and whip liquids such as egg whites and cream.

 

4. How many speeds does it have?

1) 6 speeds. You could always find the right speed for any use.

 

5. Is there a splatter guard included?

1) Yes, a splatter guard is included.

 

6. Does it last more than a few months?

1) If you have any problems with the product within one year, please contact us, and we will replace it for you free of charge.

FAQ on Hand Mixer

1. Can i switch the beaters to heavier duty ones?

1) Only use what it comes with. It has to fit in the drive socket.

 

2. Are the beaters stainless steel?

1) Yes they are stainless steel.

 

3. Is it strong enough to handle cookie dough?

1) Yes it is.

 

4. How easy are the beaters to eject?

1) The beaters are ejected with a lever below the gripping handle. The lever is easily reached by the pointer finger of the hand holding the mixer.

 

5. Does this mixer beat egg to mixture well for baking items?

1) Yes, it does. It will also beat cookie dough and makes good meringue. This mixer has great power.

 

6. Does it last more than a few months?

1) If you have any problems with the product within one year, please contact us, and we will replace it for you free of charge.

FAQ on PP Plastic Kettle

1. How does it charge being its cordle?

1) There is no charging involved. It sits on a base that you plug into an outlet to heat the water, and then shuts off automatically.

 

2. What’s the maximum amount of water i can place inside?

1) Maximum water level is 2 liters.

 

3. How long does it take to heat the water?

1) Heated up a full kettle (2 liter line) of tap water about 11 to 13 minutes.

 

4. Is the plastic of this product BPA free?

1) Yes.

 

5. How does it charge being its cordless?

1) The base has a cord that powers a little pole that the pitcher has a receiving end for, which powers the element in the bottom of the pitcher. When the water reaches boiling the pitcher automatically turns itself off and you just lift it off the base to pour into your cup.

 

6. Does it last more than a few months?

1) If you have any problems with the product within one year, please contact us, and we will replace it for you free of charge.

FAQ on Stainless Steel Kettle

1. Does the water remain hot after it has boiled?

1) Once the water boils, the pot turns off. With the lid closed, the water will remain hot for a while, but it will gradually cool down.

 

2. Is there a viewing window for water?

1) No.

 

3. How long will it take to boil 2L water?

1) Heated up a full kettle (2 liter line) of tap water about 11 to 13 minutes.

 

4. Can this kettle heat water in different temperatures?

1) No, there is only on and off switch.

 

5. Does this kettle have a US plug?

1) We have US/EU/UK/AU plug for customer reference.

 

6. Does it last more than a few months?

1) If you have any problems with the product within one year, please contact us, and we will replace it for you free of charge.

 

FAQ on Borosilicate Glass Kettle

1. Is there a way to keep the water hot in the kettle after it is boiled?

1) No. The water will slowly cool after the kettle boils. There isn’t a “stay warm” option.

 

2. Does this have auto shut off?

1) Yes, the water comes to a rolling, boil and then shuts off.

 

3. Is the plastic filter removable?

1) No, the filter is not removable and the kettle will be damaged by forced removal.

 

4. Can this kettle heat water in different temperatures?

1) No, there is only on and off switch.

 

5. Does this show the capacity of the water?

1) Yes, this can be seen.

 

6. Does it last more than a few months?

1) If you have any problems with the product within one year, please contact us, and we will replace it for you free of charge.

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