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Service & Warranty

We are well aware of the importance of personal information to you, and your trust is very important to us.  We will follow applicable laws and regulations and take industry practice into consideration so as to provide sufficient protection to your
personal information.  Therefore, Shenzhen Gaeate Technology Co., Ltd. and its affiliated companies within the Viomi Group (hereinafter refer to as “GAEATE”, “we”, “our” or “us”) provide this Privacy Policy.

(Hereinafter refer to as “Privacy Policy”/“Policy”) to help you understand how we collect, use, disclose, process and protect your personal information and how you can manage your personal information, during your use of our website (https://www.gaeate.com) products, applications and services.

This Privacy Policy only applies to the products, services, websites or applications which quote or link to this Policy.  However, if any product or service has its own privacy policy (hereinafter refer to as “Specific Policy”), then that Specific Policy shall prevail, and this Policy will apply where the Specific Policy does not cover.

You should carefully read and thoroughly understand and confirm that you have fully understood and agreed to this Privacy Policy before using our websites, products, applications and services, especially those clauses marked in BOLD.  We will try to use plain language to explain the professional wording in this Policy for you to better understand. Please contact us at info@gaeate.com if you have any questions against this Policy.

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